31st July 2024
Dear Customer,
Robinsons Healthcare limited has issued an Urgent Field Safety Notice In relation to:
Fast Aid® Zinc Oxide Non-Stretch Tape
Reason for Field Safety Corrective Action (FSCA)
Tape is unable to form or maintain adhesion / Dressing may not adhere adequately to the patient’s skin and should not be used
The following details how the affected batches purchased through NVS were sold.
| NVS Product Code(s) | Device Name | Manu No | Batch |
|---|---|---|---|
| 49463 | Zinc Oxide Tape 1.25cm x 5m | 4482 | 22HL430 |
| 49487 | Zinc Oxide Tape 2.5cm x 5m | 4483 | 22HL430 |
| 49505 | Zinc Oxide Tape 5cm x 5m | 4484 | 22HL430 |
Transmission of this Field Safety Notice.
This notice needs to be passed on all those who need to be aware within your organisation or to any organisation where the potentially affected devices have been transferred.
What to do next:
Please examine your stock immediately & if you have any of the affected BATCH.
- Quarantine the product.
- Please contact our Customer Services Team on 01782 771111 (Option 3) to arrange the return of the products.
Please read the attached notification letter from the manufacturer for more detail (Click here)
